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By not showing up, do you mean the template doesnt get sent to the ipad when your press “large template”, or “small template” button? This could mean your network isnt set up properly. In the AMXD IP address field you have to put your iPad IP address.
If you right click at the top of the AMXD and click “open max window” you might see some errors in there? If the network isnt working, it will say “connection timeout” or something similar.
Feel free to contact us at support[at]xmonsta[dot]com . It might be easier to resolve over email.