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Hi Andreas, sorry I should have been clearer, I meant the support email. Youll get a zippier/better response from us there – email@example.com
In order to help we need the following:
It seems as though your external isnt working properly. There should be a file called PULL.maxpat in your either your installation zip, or inside your Max folder. Open this by double clicking it. It will allow communication for VSTs. In the meantime, we shall try to work out why your external isnt opening. Contact support email with all the requested information and we’ll be able to help.