Problems with order.

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  • This topic has 3 replies, 2 voices, and was last updated 8 years ago by John.
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  • Author
    Posts
  • #3231
    John
    Participant

    I just ordered Pull and payed for it with Paypal. I got an email receipt from Paypal, Transaction ID: 1YK87570KV433723P.
    Then nothing else happened. I checked my account on your website and it shows my order as pending, with buttons to pay or cancel or view my order, 3230. No emails to download the files, no place on the site to download the files.
    I’m not sure what is happening.
    Thanks – John

    #3233
    John
    Participant

    Never mind, it just took quite a while for the order to complete. Sorted out.

    #3234
    xmonsta
    Keymaster

    Apologies, I have activated your order. Sometimes Paypal times out during the order process.

    You can download the software from your invoice or at http://www.xmonsta.com/my-account/ (you should see your downloads at the top, or click “View” on your order and click the green link to download).

    Any problems with this or the set feel free to get in touch

    #3235
    John
    Participant

    Thanks for the quick reply.

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